Robert Terakedis

From Docs-as-Code to Docs-in-Code

Fri, 26 Jun 2026 00:00:00 +0000

If you've worked in a modern engineering org, you already know docs-as-code. You write documentation in markdown, you keep it in version control, it renders nicely in GitHub or GitLab, and it gets reviewed in the same pull request as the change it describes. The win is that docs live next to the code and move through the same gates. No separate publishing step, no wiki that drifts out of date the moment someone merges.

How 46 Hours Inside macOS Logs Made Me a Better Architect

Thu, 25 Jun 2026 00:00:00 +0000

Back in 2020, I finally sat down and pulled every note I had on troubleshooting macOS into a single guide. It took about 46 hours of fingers on keys - typing, formatting, and testing every command before it went out the door. It shipped on VMware's TechZone, got more kudos than I expected for something that had been sitting in my to-do list way too long, and then, somewhere in the move from VMware to Broadcom to Omnissa, my author credit quietly disappeared.

Building a Leaner AI Development Workflow for Claude Pro

Mon, 15 Jun 2026 00:00:00 +0000

Earlier this year, I started using BMAD as a structured way to build software with Windsurf at work. The basic idea is sound: write planning docs first (PRD, architecture, epic breakdown), then give the AI one well-scoped story at a time to implement. Instead of one giant "build me this app" prompt that wanders off course, you get repeatable cycles with clear checkpoints.

It worked well enough that I wanted to use it on everything, including some hobby projects at home. Then I ran into the context budget like a brick wall.

What Privacy Certifications Taught Me About Systems Design

Mon, 15 Jun 2026 00:00:00 +0000

I got my CIPP/E and CIPM because my employer required it. That's the honest version. I wasn't chasing credentials or pivoting to a privacy career - it was on the list of things I needed to get done.

What I didn't expect was how much it changed the way I think about architecture.

Before the certifications, I thought about privacy the way most engineers do: a checklist item somewhere near the end of a project. "Do we have a privacy policy? Do we have consent forms? Are we logging the right things?" Check, check, check. Done.

Designing an AI Pipeline That Works Everywhere, All the Time

Sun, 14 Jun 2026 00:00:00 +0000

I wrote about the matching logic behind this system in an earlier post. That post covers the five-layer architecture: intake, vector search, LLM scoring, threshold routing, and feedback. What it doesn't cover is the part that took just as much thought: making the whole thing reliable enough that the team can count on it regardless of when or where they're working.

Getting a prototype working on a Friday afternoon is one problem. Getting a system to reliably respond to events around the clock, across a globally distributed team, is a different problem. That's what this post is about.

Why I Stopped Treating LLMs as Magic and Started Treating Them as Components

Sat, 16 May 2026 00:00:00 +0000

I recently got the opportunity to build out an AI-powered feature-matching system. Some of my coworkers had already started mocking the idea - give an LLM a spreadsheet of ideas and features, let it give you back the list of matches. Feed it the customer's idea, get back a match. Easy. I initially made the same assumption a lot of teams make: I treated the LLM as the solution.

It wasn't easy.

SSO Is Not a Flip Switch

Fri, 15 May 2026 00:00:00 +0000

When we started modernizing the LMS infrastructure, the first thing someone asked was: "Can we just add SSO to the LMS?"

It's a reasonable question. It sounds like a small ask - flip a switch, wire up a login button, done. But the moment you start pulling on that thread, you find out it's not a switch at all. It's a decision about where identity lives across every system you own, and getting it wrong means you end up with the same mess you started with, just with a single sign-on button in front of it.

The $300K Spreadsheet: How Manual Provisioning Became a Liability

Sat, 18 Apr 2026 00:00:00 +0000

Last year I got pulled into a project where the team was drowning in spreadsheets. Not the good kind, but rather the unfortunate kind: manual user provisioning lists, copy-paste operations between systems, and a recurring cloud bill that kept climbing because of over-provisioned resources sitting idle.

The kicker? Along with all the manual inefficiences, we incurred $300,000/year in overprovisioned cloud spend. And that was before we even talked about the staff time or the risk of things breaking when a step in the process was missed.

How to host blog images for free with Backblaze B2 and Cloudflare

Sat, 21 Mar 2026 00:00:00 +0000

When I migrated this blog to Hugo, I had to figure out where images would live. My original thought was simple enough: store them in the GitHub repo. That worked fine for six months. Then I started thinking about what happens when I have hundreds of posts with images, and the repo turns into a photo dump.

I looked at Cloudflare Images next. It seemed obvious - I'm already paying for Cloudflare for DNS and SSL. But the pricing pushed me away: the transform API costs add up if you're generating variants (WebP, different sizes), and I'd be locking myself into Cloudflare's image manipulation if I ever wanted to migrate. That didn't feel like room to grow.

Setting up our Calendar Max

Sun, 11 May 2025 00:00:00 +0000

If you’ve ever struggled to keep your family’s schedule in sync - or just wanted a little less chaos in your mornings - the Calendar Max might be your new best friend. After seeing it pop up in a Mother’s Day promo, we decided to give it a shot. Spoiler: our living room wall makes me smile every time I walk by, and even our kids are excited to check what’s coming up next!

When the Workflow Is the Bug: Rebuilding Multi-Team Processes in Jira

Mon, 10 Feb 2025 00:00:00 +0000

I was asked to help figure out how we could be more proactive in notifying customers of changes. My first thought: "We already have a release process - we just need to layer communication on top." Turns out it was more complicated. The problem was that multiple teams (engineering, product management, and customer support) needed to coordinate on infrastructure and operational changes (changes outside the normal software development cycle), but there was no consistent, repeatable process to make that happen. Worse, customers were finding out about changes before anyone inside had a plan to notify them.

Postman Pre-Request Script for Docebo API

Wed, 22 Jan 2025 00:00:00 +0000

I've recently been involved with a project at work to modernize the processes around Docebo, our Learning Management System (LMS). A significant portion of this project involves workflow automation and passing data/events between multiple systems. We accomplish this automation using webhooks and a number of API calls (which you can view at Docebo's API Browser). Early in the process, I stumbled onto the Docebo Community post about Using Postman (and the on-demand Community Coaching Session) which contained a downloadable Postman API collection. This was a GREAT starting point, but the collection used an interactive login to get oAuth2 tokens. I wanted to automate the authentication process and avoid the interactive logins when I was testing against our sandbox LMS instance.

About me

Tue, 19 Mar 2024 00:00:00 +0000

I'm Robert Terakedis, a Principal Solutions Architect based in North Carolina. My background spans Azure cloud architecture, AI/LLM systems, enterprise automation, and about a decade of Apple platform work before that. I started in datacenter infrastructure at a bank, which taught me to think in terms of scale and operational reliability before I'd ever heard the term "cloud native."

Most recently at OneTrust, I've been building AI-powered automation systems in Python on Azure - things like automated idea/feature matching pipelines with vector embeddings, enterprise integrations between platforms that were never designed to talk to each other, and product analytics instrumentation. Before that, I was the Apple platform SME at VMware, where I built reference architectures and ran certification programs for enterprise engineers. That role is where I learned to write for a technical practitioner audience, which I've been doing ever since.

Portfolio

Tue, 19 Mar 2024 00:00:00 +0000

What’s here

This page pulls together my writing on the topics I care most about right now: Azure cloud architecture, AI/LLM systems, Python automation, and systems thinking.

I write through blog posts rather than static samples because posts are more honest - they show how I actually approached a problem, including the parts that didn’t work the first time. If you want to get a sense of how I think, the posts below are a better signal than a resume bullet.

Recommendations

Tue, 19 Mar 2024 00:00:00 +0000

These come from people I've worked alongside across architecture, process design, and technical enablement roles. They're a sample. For the full list of 35+ recommendations, see my LinkedIn profile.

I had the pleasure of working alongside Rob, and he's truly one of the most talented professionals I've had the privilege of collaborating with. His ability to take complex technical requirements and seamlessly translate them into simplified, actionable functional requirements is nothing short of remarkable. Rob is the epitome of detail-oriented and organized. Every project he touches benefits from his meticulous attention to detail and superb documentation skills, ensuring clarity and alignment across all stakeholders. What truly sets Rob apart, though, is his infectious positive energy and sense of humor. He brings an uplifting dynamic to the team, creating an environment where collaboration thrives. No matter how challenging the situation, he knows how to keep morale high and focus sharp. Anyone who has the chance to work with Rob will quickly realize how invaluable he is!

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Quy Trinh Senior Consultant · OneTrust

I worked with Robert first as a peer and later as his direct manager. Robert has been an absolute pleasure to work with. From day one he was engaged and driven to learn any technology he could get his hands on. When we first began working together we were a small team and stretched thin and Rob stepped up to take on responsibilities outside his area of expertise with such determination that he would eventually go on to take full responsibility as a subject matter expert. He is the kind of individual whose absence is immediately felt when he is not in the office. Rob is always thinking of others and strives to improve himself and those around him. He listens to customer and peer issues intently, does his research and returns with well thought out and detailed responses, anticipating most questions that may arise and answering those at the same time. I have complete trust when assigning Robert a task and have thoroughly enjoyed working with him. Without hesitation I would recommend him in any technology or people related role.

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Jeff Harris Manager · VMware

I had the privilege of seeing Rob work a lot of his magic in a project we worked through from September 2023 until March 2024. He's got a humble demeanor but is a stacked and MVP-level contributor! When coming up with the workflow for a new process, Rob proactively reached out to stakeholders to understand the needs and use cases, created a process flow diagram for everyone to align on, and worked quickly with our Jira Admin to stand up the Jira Service Management form. From start to finish he functioned like a real team player - he knew when to delegate, clearly defined who owned what at each step, and questioned band-aid solutions in favor of scalable ones. That kept us on track and cohesive across a team spanning Product, Engineering, CS, PS, Support, and Partners.

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Rachel Kim Program Manager · OneTrust

I had the pleasure of working with Rob on a high priority project at OneTrust. Rob's technical knowledge, ability to document processes and thoroughness is extremely commendable. Rob has a fantastic ability (and patience) to explain technical aspects of systems in a way that someone who is 'not so technical' would understand. I'll forever be grateful for the knowledge I obtained and learned whilst working alongside Rob! He's a rockstar in his field!

Keeley Lucraft Senior Consultant · OneTrust

I had the pleasure of working with Rob during my time at VMware. Not only is Rob extremely knowledgeable about the VMware ecosystem and the role of Mac within it, he's also always eager to help out, answer questions, and otherwise share that knowledge. Rob works well within diverse teams across organizational segments and verticals to deliver an optimal experience for customers.

Sonja Rissland Product Manager · VMware

Rob's ability to fully understand a complex platform, break it down into manageable parts and then deliver enablement for each piece is unrivalled. I consider myself incredibly fortunate to be able to call upon Rob for advice and direction, and the quality of his work makes me strive to continuously improve. The passion Rob puts into all of his work benefits the community as a whole and he is a fantastic colleague to work with.

Adam Matthews Sales Engineer · VMware

Rob is a real Apple (iOS, macOS, and tvOS) guru. In his role in Technical Marketing he has proved to be invaluable in enabling the WW EUC Solution Engineers to advise customers on the benefits of using Workspace ONE for configuring and managing their Apple devices. He produces high-quality presentations, blogs, and podcasts as well as always being keen to answer any questions we may have. He truly is an amazing team player.

James Murray Sales Engineer · VMware

Having worked with Rob for just under two years, I couldn't be more grateful to have met someone. Rob's kind and friendly nature make him easy to approach, coupled with his knowledge and quick responses to questions he is an invaluable member of our team. The material that Rob produces is widely used not just within our own organisation but across many, making him a trusted member across multiple communities.

Joe McDonald Sales Engineer · VMware

HomePod Mini Ignoring Family Explicit Content Settings

Wed, 04 Jan 2023 22:28:08 -0500

Sudden panic set in as I walked by my child's room and heard the lyric from Monsters by All Time Low -- "I don't mind while you f**k up my life." Yes, I just had the realization that the critical parental controls on the Homepod Mini's in my children's rooms were no longer working as intended. This set off a multi-hour troubleshooting session, with some involvement from AppleCare, that got things working until it didn't (again). As it usually goes, "It Just Works"... until it doesn't.

Apple's Missing Hardware - A KVM Switch

Fri, 25 Nov 2022 15:40:35 -0500

Let me start by saying that I'm assuming many of you out there are in a situation quite similar to my own. This situation; having a personal Mac and a work Mac (and maybe an iPad Pro thrown into that mix also). But if you're also like me, you have limited space on your desk and don't want to be surrounded by monitors! This leads me to my most potent complaint about Apple hardware; the lack of a KVM switch.

My First Dive into BrickLink Studio and a Brick Sketch Template

Mon, 27 Jun 2022 15:20:19 -0400

I was a total "builder" when I was young. I loved pretty much anything that let me create my own structures: Construx, Lego, Lincoln Logs, Marble Runs, etc. Looking back, it really ended up being Lego that I most enjoyed playing with. Back in my Lego heyday, Magtron and Blacktron were the sets most captivating to me. I was fascinated by space (thanks grandparents for the trip to Kennedy Space Center). Some of my favorite sets (which I still have some of the pieces):

Ensuring Domain Name Survival

Fri, 24 Jun 2022 21:54:25 -0400

I was listening to the Security Now Podcast the other day, and a GREAT topic came up that I wanted to write about. That topic, as covered by Leo and Steve, involves ownership (specifically registrants) of Domain Name System (DNS) records. I know from past experience, domain "ownership" never seems to be front-of-mind for many folks deciding to start a website. Whether you're simply looking to blog, or starting a new business, the focus tends to be on the outcome ("I have a new website") than the path to get there. In this article, I want to cover some of the common ways domains are registered and how you can protect your domain name should something ever happen.

New Job in the Privacy Industry at OneTrust

Fri, 24 Jun 2022 21:54:25 -0400

Lots of changes afoot in my professional life. This past February, I joined the ranks of many folks in the Great Resignation and made a career shift. With my new role, I'm working for OneTrust -- a company that creates software to help other companies manage their privacy and regulatory compliance. It's been a total shock to the system --> completely new vocabulary, new verticals, everything. To say I'm feeling impostor syndrome would be an understatement, but I welcome the opportunity to get out of my comfort zone and learn something new.

Change From Beautifulhugo to Clarity Theme

Fri, 11 Feb 2022 12:24:02 -0500

Since I first started this blog, I was using a theme called BeautifulHugo. The theme was great and for the most part visually appealing. However, there were some changes I was hoping to see made to the theme that never really manifested. I had even contributed back some of my own changes, but it appeared the theme had been abandoned by it's creator. I set about looking for a new theme and stumbled onto hugo-clarity. Not only was this theme visually appealing to me, but I could see regular changes being made to the theme. Yes, a theme still under active maintenance!

Mapping Concepts from Munki to WS1 UEM

Mon, 23 Aug 2021 00:00:00 +0000

Since Workspace ONE UEM version 9.3, VMware has included the open-source munki binaries in the Workspace ONE Intelligent Hub for macOS. The intent of this integration was to give macOS admins the ability to distribute 3rd-party non-store macOS apps, without the need to host any backing instrastructure for munki. Because this integration was meant to give admins some of the commonly used functionality, it was not integrated in such a way to include support for ALL munki's functionality. This has left some confusion in the community, particularly with Workspace ONE UEM administrators with extensive munki knowledge/background.

Best Practices for Apple Admins in Workspace ONE UEM

Thu, 15 Jul 2021 00:00:00 +0000

I was recently reading a post about What to do when you have to lay off your Jamf administrator, and it got me thinking. The Workspace ONE UEM documentation generally specifies what you need from a software and hardware perspective in pre-requisites. That said, over the years I've come to know a few unwritten (or written but obscure) best practices for setting up Workspace ONE UEM to manage Apple devices. Hopefully you find this post helpful, but I welcome any comments and feedback!

Great Free Resources to Learn GitHub

Fri, 19 Mar 2021 00:00:00 +0000

Source control used to be a scary, odd thing for me back in college and early in my career. Branching, merging, commits... all the buzzwords I remember from my early days dealing with Microsoft Team Foundation Server (TFS) and Subversion. Admittedly, I never felt like I spent the time required to understand how it all worked. Fast forward to mid-2017, when a group of us within VMware needed to share some of our tips and tricks with the broader VMware community. The EUC-Samples repository was born on GitHub, and my journey like Alice down the rabbit hole began. Over the years, as we've encouraged participation and knowledge sharing amongst those within the community, I still see a hesitation to learn git/GitHub and contribute to the repository.

Converting Jamf Custom Schema JSON for Workspace ONE UEM

Tue, 09 Mar 2021 00:00:00 +0000

Periodically, I see app vendors providing custom JSON schema files to help build app-specific configuration profiles for MDM (specifically Jamf). Workspace ONE UEM supports app-specific configuration, but currently via Custom Settings in an XML format. While many vendors also suppply a custom mobileconfig file or Custom Settings dictionary that can be used with Workspace ONE UEM, I hope in this post to show how any Workspace ONE admin can manually convert a Custom Schema JSON file to Custom Settings XML.

Troubleshooting macOS Management with Workspace ONE

Tue, 27 Oct 2020 00:00:00 +0000

Short post today - just to cover some thoughts on my most recent asset published to TechZone. I finally sat down and dug out all my notes on troubleshooting macOS and put them all together into a single, comprehensive macOS Troubleshooting Guide. This thing was the result of almost 46 hours of fingers on keys: typing, formatting, and testing. I truly hope you all get some value out of it, and do feel free to send me feedback if you'd like it extended and/or notice something missing.

Updated GitHub Actions to Publish Hugo Site From Private to Public Repo

Tue, 27 Oct 2020 00:00:00 +0000

When I restarted my blogging journey last year, I went with Hugo to generate a static website hosted as a GitHub Pages site. As mentioned, Blogger and WordPress always suffered recurring problems, and maintenance with WordPress still turned into a time suck due to its complexity. By comparison, GitHub has been a nearly painless hosting provider, and the way I've configured it has allowed me to keep drafts hidden by staging in a private repository.

Deploying NoMAD over VMware Per-App Tunnel

Fri, 16 Oct 2020 00:00:00 +0000

Some folks recently reached out to me asking for help figuring out how to route NoMAD traffic over VMware Tunnel. Basically, the ask was to use Per-App Tunneling to give NoMAD the ability to obtain Kerberos Tickets and Sync AD passwords without being directly on the Enterprise network. If you're familiar with my previous article about the macOS Catalina Kerberos SSO Plugin, you'll know that Apple's built-in functionality in Catalina doesn't work well with Per-App Tunneling.

Modify ZShell Defaults in macOS

Mon, 21 Sep 2020 00:00:00 +0000

I'm finding myself using the Terminal quite a bit more in my job. I spent a few minutes over the past few days looking at different ways to make the default terminal layout in macOS better. While there are many plugins out there for doing this (Oh-My-Zsh), I wanted to do something a little more straightforward.

How You Change zsh Default Layouts

Armin Briegel has a great article about customizing the zsh prompt in his moving to zsh series. The basics come down to the following - make some changes to the file at ~/.zshrc and then enjoy the fruits of your labor! This file is also where you can add zsh functions (e.g. reusable pieces of code.)

macOS Big Sur and Kerberos SSO via Per-App Tunnel

Fri, 14 Aug 2020 00:00:00 +0000

If you've read my blogs about macOS Catalina Kerberos SSO over Per-App Tunnel and the followup, you'll know that this has been a use-case I'm interested in solving. I put a great deal of effort into filing feedback with Apple and providing steps to replicate the issue. I was quite excited when I saw the per-app Tunnel improvements specifically mentioned in the WWDC videos, and hoped perhaps some changes were made to enable this functionality.

Using GitHub Actions to Publish Hugo Site From Private to Public Repo

Fri, 14 Aug 2020 00:00:00 +0000

I restarted my blogging journey earlier this year when I started looking into ~~Jekyll~~ Hugo to generate a static website. I had past experience with Blogger and Wordpress, but frankly had periodic problems with both platforms that ended up being a time suck. As it has been, Hugo has been a simplistic publishing method and GitHub a reliable (and FREE) hosting provider. Yet, my desire to keep my drafts private (.e.g the use of 2 separate repositories) has created a small overhead in that I have to build and manually commit the website changes to the public repository to make them live.

macOS Catalina Kerberos SSO over VPN Followup

Sun, 22 Mar 2020 00:00:00 +0000

I've been going back and forth with Apple about some of the issues I previously found using the macOS Catalina Kerberos SSO over Per-App VPN. As it turns out, they acknowledged some of the issues I was seeing and are supposedly working on a fix. I've been watching the past few beta releases for macOS, and I've not yet seen anything in the release notes to indicate they've implemented any fixes.

New Key Added to SoftwareUpdate Command in macOS

Thu, 19 Mar 2020 00:00:00 +0000

When Big Sur released, I noticed an issue trying to discover what macOS versions were available in SoftwareUpdate. I worked around this by using the installinstallmacos.py script to download full installers from the store. This script/tool is solid, but I was really hoping to be able to just do the updates using softwareupdate. Awhile back I filed feedback with Apple to the following:

The --fetch-full-installer parameter for the softwareupdate command line tool is awesome, but there's currently no way to discover the list of available values for the --full-installer-version parameter. Can you please add a --list-installer-versions parameter (or something to that effect) that would show the list of available full installer versions that softwareupdate can download? My understanding is the installer versions relate to the product marketing version (like 11.0, or 10.15.7), but as those versions are added/removed it would be nice easily discover that from the command line.

Another GitHub Actions Update - Using Deploy Keys Instead Of Personal Access Tokens

Fri, 06 Mar 2020 00:00:00 +0000

When I restarted my blogging journey in 2020, I switched from Jekyll to Hugo hosted in GitHub pages. It's been a relatively painless journey, and kudos to GitHub as a rock-solid hosting provider. I've covered it before (Initial Setup and First Update), but I've been incredibly happy with private-to-public publishing workflow that allows me to keep drafts and work-in-progress hidden. That said, a recent comment gave me reason to make another update to the Workflow. Read on for more detail...

My Adapted Digital Bullet Journal via iPad Pro and GoodNotes 5

Fri, 06 Mar 2020 00:00:00 +0000

Last year, my wife introduced me to an entirely foreign-to-me concept of journaling known as Bullet Journaling. For those of you uninitiated, think of bullet journaling as an extensible planner with a heavy focus on the index to help bring order to chaos. A bullet journal is flexible, allowing you to organize tasks, events, collections (groups of tasks, ideas, and more). Bullet Journaling was born of a need to bring all the ideas/tasks/events plaguing us in the digital age and put them to paper in a single place. By doing so, there was less chance of forgetting things, and the repetition of writing helped bring mindfulness to the list.

Deploying Microsoft Defender ATP for macOS using Workspace ONE UEM

Tue, 18 Feb 2020 00:00:00 +0000

I had a few folks recently approach me on the MacAdmins slack asking for help with deploying Microsoft Defender ATP for Mac. We got it working, but it came down to 2 issues: conflicting documentation and Jamf/inTune specific templates. Once I was able to parse through the Jamf/InTune documentation, we were able to put together some guidance. We recently published this guide to the EUC Samples GitHub Repository.

Conflicting Documentation

The initial problem I found was some confusion generated by Microsoft's documentation. The first article, Set Preferences for Microsoft Defender ATP referenced a payloadType of com.microsoft.wdav. These preferences seem related to the UI and various configuration settings. In other words, it controls what changes can be made in the UI if opened by the end-user.

Testing macOS Catalina Kerberos SSO Extension Over VPN

Tue, 04 Feb 2020 00:00:00 +0000

Working at VMware, I'm surrounded by great technology and super-smart folks! In our portfolio of technologies, the folks in our R&D have recently been putting quite a bit of effort into building out macOS capabilities for our Workspace ONE Tunnel client for macOS. Workspace ONE admins can leverage the same VMware technology they used to enable per-app VPN for iOS and Android, but now on macOS! There's a bit of nuance to configuring the VPN client if you're previously familiar with iOS (look for my Operational Tutorial soon to hit TechZone). That said, the premise is the same -- by configuring the appropriate rules, the Tunnel app redirects traffic from whitelisted applications back into your network through the Unified Access Gateway.

Welcome to Hugo (from Jekyll)

Fri, 15 Jun 2018 00:00:00 +0000

Welcome to my wholly reworked website! This time, I've dropped the complexity of Wordpress and opted for something significantly simpler: ~~Jekyll~~ Hugo and GitHub.

Having now hosted the site in GitHub Pages, here was the process I started with Hugo:

Created the Github Pages repo (rterakedis.github.io) -- this is where github pages looks for the blog's generated site files.
Created a 2nd Github repo: rterakedis.github.io.hugo -- this repo holds the source files for Hugo to parse and generate the site.
Added the GH Pages repo (rterakedis.github.io) as a submodule for rterakedis.github.io.hugo
Edited the config.toml in the hugo files to include the following:

baseURL = "https://terakedis.dev/"
publishdir = "rterakedis.github.io"

Add the CNAME file into the rterakedis.github.io repo and enable the custom name/https in the repo settings
Ensure the output from hugo builds into the rterakedis.github.io directory in my local rterakedis.github.io.hugo directory
Commit and push everything to GitHub

A few quick links that I found particularly helpful when I was working with Jekyll:

Getting Started: Learning Systems Thinking

Mon, 01 Jan 0001 00:00:00 +0000

People ask me how to get better at their work - whether it's device management, automation, architecture, or just understanding why complex systems behave the way they do. The answer isn't usually "read the docs" (though that helps). It's about developing systems thinking. Here are resources that changed how I approach problems.

Systems Thinking: Start with "The Goal"

If you read one business book, read The Goal by Eliyahu Goldratt. It's a novel about manufacturing, but it's really about how to think about constraints, bottlenecks, and outcomes.

Robert Terakedis

From Docs-as-Code to Docs-in-Code

How 46 Hours Inside macOS Logs Made Me a Better Architect

Building a Leaner AI Development Workflow for Claude Pro

What Privacy Certifications Taught Me About Systems Design

Designing an AI Pipeline That Works Everywhere, All the Time

Why I Stopped Treating LLMs as Magic and Started Treating Them as Components

SSO Is Not a Flip Switch

The $300K Spreadsheet: How Manual Provisioning Became a Liability

How to host blog images for free with Backblaze B2 and Cloudflare

Setting up our Calendar Max

When the Workflow Is the Bug: Rebuilding Multi-Team Processes in Jira

Postman Pre-Request Script for Docebo API

About me

Portfolio

What’s here

Recommendations

HomePod Mini Ignoring Family Explicit Content Settings

Apple's Missing Hardware - A KVM Switch

My First Dive into BrickLink Studio and a Brick Sketch Template

Ensuring Domain Name Survival

New Job in the Privacy Industry at OneTrust

Change From Beautifulhugo to Clarity Theme

Mapping Concepts from Munki to WS1 UEM

Best Practices for Apple Admins in Workspace ONE UEM

Great *Free* Resources to Learn GitHub

Converting Jamf Custom Schema JSON for Workspace ONE UEM

Troubleshooting macOS Management with Workspace ONE

Updated GitHub Actions to Publish Hugo Site From Private to Public Repo

Deploying NoMAD over VMware Per-App Tunnel

Modify ZShell Defaults in macOS

How You Change zsh Default Layouts

macOS Big Sur and Kerberos SSO via Per-App Tunnel

Using GitHub Actions to Publish Hugo Site From Private to Public Repo

macOS Catalina Kerberos SSO over VPN Followup

New Key Added to SoftwareUpdate Command in macOS

Another GitHub Actions Update - Using Deploy Keys Instead Of Personal Access Tokens

My Adapted Digital Bullet Journal via iPad Pro and GoodNotes 5

Deploying Microsoft Defender ATP for macOS using Workspace ONE UEM

Conflicting Documentation

Testing macOS Catalina Kerberos SSO Extension Over VPN

Welcome to Hugo (from Jekyll)

Getting Started: Learning Systems Thinking

Systems Thinking: Start with "The Goal"

Great Free Resources to Learn GitHub